Purpose:

The purpose of this document is to guide you on how to use the Self-Service page to activate, change, or reset your account. Currently we use this account to access the STARS Unique ID (UID) System, Data Validation Dashboard and the Nova Snapshot Management Dashboard.

You Can ONLY Activate your Account, and Change or Reset your Password on this Self-Service Page (https://zis.ped.state.nm.us/xdADSelfService_Cloud/Default.aspx). Only after you have completed the First Time User Registration, can you Login to your account for the first time using the link for the SSO Application Launcher. 

Account Set up:

WHOM to contact:

You will contact your District’s/Charter’s STARS Coordinator or Superintendent to set up your account. They will need to fill out a STARS Authorization Form providing the below information:

• 9 Digit STARS ID (Can be found by someone with access to Unique ID)

• Email Address

No other information will be needed to begin. If any additional information is needed, the STARS Admin Team will let the STARS Coordinator/Superintendent know. 

Account Activation Guidance:

Step 1: 

Go to Self Service URL (https://zis.ped.state.nm.us/xdADSelfService_Cloud/Default.aspx)

Step 2: 

Once you get to the page, you will click the Continue Button under First Time User Registration

Step 3:

Enter the information provided by the STARS Admin Team. The ID field will be the STARS ID provided, not your email.

Step 4:

You will then agree to the User Policy. You may click the link in the form to read all the details. 

Step 5: 

Select a security question in case you need to reset your password.

Step 6:

Enter an email address to use in order to retrieve a verification if you need to reset your password.

Step 7:

After you enter your email, you will need to login to your email to find your verification code. You can then copy and paste your Verification Code in the application page. You will receive an email with a verification to verify you are the correct person. The email will look like the message below. 

Step 8:

After the verification process, you will be able to set your password. Please remember the requirement to set a password.

Step 9:

Please be sure you are not sharing your screen or that people are not looking at your screen after submitting. The screen below will confirm that you have activated your account and show what you have set your information to. If you need to, now would be the time to write down your password. You will be logged out after 60 seconds.

Step 10:

Once your account has been activated, you can now sign in to the SSO Application Launcher (https://zis.ped.state.nm.us/SSOAuthenticator/HostLogin). For more guidance on the SSO Application Launcher, please see the SSO Application Launcher Guidance Document.

Account Reset/Forgot Password Guidance:

Step 1: 

Go to Self Service URL (https://zis.ped.state.nm.us/xdADSelfService_Cloud/Default.aspx)

Step 2: 

Once you get to the page, you will click the “Help, I forgot my password” Button.

Step 3:

You will then Click the Reset Password Button.

Step 4:

Enter the information into the form. You will need to know your STARS ID. If you do not know your STARS ID, please contact someone at your district who has access to UID. The Username field is your STARS ID number not your email or any other username. 

Step 5:

Please enter the answer to your Security Question.

Step 6:

You will be able to set your new password. Please remember the requirement to set a password. 

Step 7:

Once your account password has been reset, you can now sign in to the SSO Application Launcher (https://zis.ped.state.nm.us/SSOAuthenticator/HostLogin). For more guidance on the SSO Application Launcher, please see the SSO Application Launcher Guidance Document.

Account Change Guidance:

Step 1:

Go to Self Service URL (https://zis.ped.state.nm.us/xdADSelfService_Cloud/Default.aspx) 

Step 2: 

Once you get to the page, you will enter your Log In information and click Log In. You must use your STARS ID as the username to login to this page.

Step 3:

After you have logged in it will have you verify you are the correct user. It will send an email to the email address you used to activate your account. You will need to login to your email and retrieve that Verification Code. Once you have it you will enter into the Verification code box.

Step 4:

You will now have only two options when you login to the Self Service Page.

1. Change My Password – Use this to change your password. (See Step 5)

2. Change My Questions – This allows you to change the security question to reset your password. (See Step 6)

Step 5:

Enter your Current Password and then Set New Password. Please remember password requirements. 

Step 6:

You can then select a new Security question and answer. 

Change Log:

Version 1.0:

• Document was created

Version 1.1:

• Removed the steps from the table of contents. 

Version 1.2: 

• Moved to a Google Document. Re-created the cover page to work with Google Docs.

Support Contact:

For assistance or questions,  submit a Ticket with the PED-NOVA Help Team Submit Ticket